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City of Cleveland
“We are committed to improving the quality of life
in the City of Cleveland by strengthening our neighborhoods, delivering superior services,
embracing the diversity of our citizens,
and making Cleveland a desirable, safe city in which to live, work, raise a family, shop, study, play and grow old. ”
– City of Cleveland Mission Statement
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The City of Cleveland offers many vital services for those who live in, work in, and visit the City. This page helps locate service information by guiding visitors to the web pages of the Mayor's Office, Boards, Commissions, Court systems, Departments and Divisions that make up City government.
These service providers can be described briefly as follows:
- Departments oversee divisions and manage programs which directly affect quality of life
- Boards determine standards, can hear appeals, and can help analyze issues and complaints
- Commissions ensure quality and adherence to laws, and make recommendations to improve their areas of focus
- Court systems hear and decide cases and impose and collect fines
Brief descriptions below can to help users determine which areas will best serve their needs. In addition, a Keyword Search may be helpful .
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Cleveland City Hall Phone: 216-664-2000 Weekdays 8am-5pm TTY: 800-750-0750 601 Lakeside Avenue Cleveland, OH 44114
Click Below For:
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Commissions and Their Functions |
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Boxing and Wrestling: approves and supervises boxing contests and wrestling exhibitions. |
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City Planning: improves quality of life and creates economic vitality throughout the
region. |
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Civil Service: ensures qualifications, certifies, and monitors City personnel |
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Fair Campaign Finance: oversees campaign finances
for Mayor and Cleveland City Council. |
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Landmarks: Identifies architecturally and historically significant buildings, sites, and
districts |
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Sinking Fund: maintains records to ensure proper funds disbursement on a timely basis |
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Departments (in bold), Divisions, Offices and Their Functions |
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Aging Department: administers programs to ensure Cleveland is elder-friendly |
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Building and Housing: construction permitting and enforcement of the housing code |
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Community Development: plans,
administers, and evaluates block grant funds |
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Consumer Affairs: resolves complaints, educates consumers on fraudulent practices |
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Economic Development: operates development and redevelopment programs |
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Finance Department: manages general fund finances |
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Law Department represents and counsels public servants and prosecutes crimes |
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Parks, Recreation and Properties: plans,
constructs, operates, maintains City property |
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Director's Office: manages the Department of Parks, Recreation and Properties |
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Administrative Service: provides internal support
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Convention Center: offers exhibition space which can hold over 1,500
exhibits |
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West Side Market: grocery shopping in a historic landmark |
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Special Events: issues permits for public property use, works with Film Commission |
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Park Maintenance and Properties: maintains city property |
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Parking Facilities: monitors, maintains, and plans on and off-street parking |
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Property Management: maintains city real estate and buildings |
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Recreation: operates rec centers, pools, playgrounds, ball fields, golf courses, etc. |
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Research, Planning and Development: provides the department's site improvements |
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Personnel and Human Resources: maintains the City's workforce and provides training |
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Port Control: management of the City's airports and harbors |
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Public Health: health statistics, information, and free vaccinations at City health centers |
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Public Safety: comprised of services that protect and save lives |
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Director's Office:oversees the Department of Public Safety |
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City Kennels: responds to service calls about cats and dogs and provides neutering |
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Emergency Medical Services (EMS): provides pre-hospital care and transportation |
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Fire: inspects property, responds to fires, investigates arson, and provides rescue |
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Homeland Security: keeps Clevelanders safe in the event of a critical incident |
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House of Correction: care, custody and boarding of those committed by Courts |
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Office of Professional Standards: investigates complaints against Police |
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Police: highest priority is providing police services to the City of Cleveland |
| Public Service: streets and bridges, waste collection, architecture, city vehicles |
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Director's Office: oversees the Department of Public Services |
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Architecture: prepares drawings, estimates, specifications for City buildings |
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Engineering & Construction: build/improve/maintain streets, bridges, & sidewalks |
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Motor Vehicle Maintenance: procure, maintain and repair City vehicles |
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Streets: general resurfacing, repair and cleaning of streets and guardrails |
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Traffic Engineering: plan efficient traffic operation, maintain traffic control devices |
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Waste Collection: waste collection and recycling |
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Public Utilities water, electricity, water pollution control and radio communications |
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