DEPARTMENT OF PERSONNEL ADMINISTRATION

CIVIL SERVICE COMMISSION

LUCILLE AMBROZ, SECRETARY
601 Lakeside Ave., Room 119
(216)664-2470
(216)664-3879 - FAX

The City of Cleveland is one of the largest employers in Cuyahoga County. Its workforce is multi-disciplined and includes skilled, unskilled, technical clerical, professional employees and administrators in a wide variety of occupations.

This guide attempts to answer questions that you may have about Civil Service employment.

What is Civil Service?

Civil Service is the employment system that establishes entrance, promotions, and other aspects of employment. Civil Service rules incorporate all laws against employment discrimination. The City of Cleveland is a merit employer committed to the city's diverse population

How do I enter Civil Service?

First you must pass a Civil Service examination. Examinations are given for jobs where the City anticipates vacancies. All appointments are made in rank order from Civil Service lists that are prepared based on final test scores. Persons who pass are ranked in order of their score and are referred for interview as vacancies occur. All examinations are administered by the Civil Service Commission of the City of Cleveland even though the jobs are located in the different city departments.

Who is eligible to take a test?

Anyone who meets the published qualifications can take a test. These requirements must be satisfied as stated on the Civil Service examination announcement that is published for each job.

What requirements apply after the test?

If you pass a Civil Service examination and rank high enough for an interview you must:

  • Be able to prove your identity and your right to work in the U. S. Foreign nationals must show a valid "green card."
  • Meet other requirements such as licenses or certifications, if required.

The City of Cleveland is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, sexual preference, religion, age, veteran's status, or disability.

How do I know what's available?

Weekly bulletins are distributed to various organizations and various departments in the City, as well as posted at the Civil Service Office announcing the examinations open for applications. Those announcements are also available at local libraries in Cleveland and at many community centers and organizations.

How do I apply?

Once you have identified a position for which you want to apply, you can pick up an application at the Civil Service Commission. Or you can download the application where a posting is available. Also:

  • You can only apply for examinations when they are open, not before and not after.
  • You must file by the closing date stated on the announcement. This means by 5 p.m. weekdays.
  • You must file separate applications for separate jobs.
  • You must include your address and social security number; applications cannot be processed without them.
  • There is a $10 filing fee for processing an application.
  • Applications must be notarized.
  • You must meet the minimum eligibility requirements (qualifications) as stated on the examination bulletin. Only those who do are admitted to the examination.

How do I know if I'm eligible, and when do I get to take the exam?

After review of the applications, the Commission will approve eligibility and will inform candidates of the examination date about two weeks in advance. Also, persons whose eligibility is disapproved will be informed by mail prior to the examination. The review period may be lengthy but you will always be formally notified of the results, usually by mail.

What types of examinations are given?

Each announcement states the type of examination to be given. All examinations assess knowledge, skills and/or abilities needed to perform the job. For most entry titles the examinations are either multiple choice, job simulations, or orals. Occasionally the examinations are formal reviews of education and experience. At times they have multiple parts. Read the announcements carefully to see what type applies to the job you want.

Once I get on the Civil Service list, how long am I eligible for a job?

Eligiblility lists last up to two years. You may remain on the list as a potential job candidate for that long starting from the date the Commission establishes the list.

Are there special rules for Veterans?

Veterans receive five additional points added to their examination score.

What benefits does the City offer?

  • Paid Vacation
  • Paid Holidays (9)
  • Paid Personal Holidays (2)
  • Medical, Dental, vision, and Life Insurance Benefits
  • Paid Sick Leave
  • Pension Plan

Application Center

Civil Service Commission
City of Cleveland
601 Lakeside Ave.
Room 119
Cleveland, OH 44114
TELEPHONE: (216) 664-2467
FAX: (216) 664-3879

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