DEPARTMENT OF PERSONNEL AND HUMAN RESOURCES

TRUDY HUTCHINSON, DIRECTOR
601 Lakeside Ave., Room 121
Cleveland, Ohio 44114
216-664-2493
Fax: 216-664-3489

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Division of Human Resources

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MISSION

To establish and maintain a high-quality, competent, and loyal workforce for the City of Cleveland and to provide ongoing training and support services to the staff, as well as to train, place, and assist low-income Cleveland residents in finding employment with local businesses.

The Department of Personnel and Human Resources is designed to meet the employment and training needs of City of Cleveland residents and local businesses. The Department helps to empower people to become self-sufficient so they contribute to an improved local economy and to be a reliable and effective resource for those seeking employment. In addition, the Department provides current City employees with a wide range of personnel services in the areas of recruitment, wage and salary administration, employee benefits, employee safety and rehabilitation, labor relations, education and research, affirmative action, and employee health.

GENERAL ADMINISTRATION

This section provides support and assistance in coordinating Personnel programs and acts as a liaison with staff, other City departments, and the general public with regard to City personnel and human resources services. It helps to fill employment vacancies by advertising open positions and conducting searches as well as preliminary interviews and necessary background checks. General Administration also develops and implements work policies and procedures and provides leadership to collective bargaining negotiations and contract management. It further is the point of contact for employment and statistical data related to the City’s workforce, processing questionnaires, surveys, requests for information, etc. And, in conjunction with the Division of Human Resources, General Administration manages the Full-Service Employment Network.

EMPLOYEE HEALTH & BENEFITS

Employee Health and Benefits conducts departmental benefit reviews, counsels employees on benefits-related issues, monitors and appeals disputed unemployment compensation claims, and arranges for pre-employment and return-to-work physicals.


EMPLOYEE SAFE AND REHABILITATION

This section provides an effective program for promoting worker safety, reducing injuries and accidents, and provides a mechanism whereby injured employees may voluntarily participate in rehabilitation programs for a timely return to work. It conducts on-the-job seminars on safety awareness and worksite inspections, reviews and processes Worker’s Compensation claims, and maintains citywide compliance with OSHA standards, among other activities.

EDUCATION & RESEARCH

Education and Research increases the knowledge and skills of City workers through training programs, student internships, and the interconnection of City government with the resources of the academic community.

LABOR RELATIONS & AFFIRMATIVE ACTION

This section negotiates and administers City labor agreements and enforces affirmative action and equal opportunity requirements of the law. It accomplishes this by addressing union grievances, comparing and monitoring data within City departments, investigating complaints of discrimination and harassment, and conducting wage and salary audits of departments to ensure that employees are properly classified by job function and are paid accordingly.