EDWARD J. ECKART, COMMISSIONER
1701 Lakeside Avenue
Cleveland, Ohio 44114
216-664-2555
Fax: 216-623-4599
Teletype For Deaf - Non-Emer.: 216-623-5704
The Division of Emergency Medical Service (EMS)
is ultimately responsible for providing all pre-hospital patient
care and transportation for the City of Cleveland. The Division
provides accessibility to pre-hospital patient care through a
coordinated dispatch and communications network. EMS ensures that
patients receive optimal care through a continuing education process,
a paramedic training institute and ongoing communications with
prominent medical professionals throughout the Greater Cleveland
area.
MISSION
To provide advanced out-of-hospital emergency medical
care and transportation to victims of illness or injury.
We are committed to improving the quality of life
in the City of Cleveland by maintaining the highest ethical and
professional standards of pre-hospital care, treating our patients
with dignity and respect, and caring for patients as if they were
a member of our own family.
PROGRAM NAME: ADMINISTRATION
OBJECTIVE:
To plan, direct, coordinate, control and evaluate
all aspects of divisional operations to ensure resources are
used efficiently, and effectively.
ACTIVITY:
Prepare, plan and coordinate the Division's capital
and operating budgets.
Recruit and hire employees; maintain disciplinary
records, record payroll and personnel records; compile and analyze
data regarding response times and divisional efficiency.
Maintain patient care records; provide official
copies for legal, medical and billing purposes.
Perform quality improvement activities to ensure
the continued quality of service to the public.
PROGRAM NAME: ADVANCED
LIFE SUPPORT
OBJECTIVE:
To respond to emergency scenes, provide advanced
medical care and stabilization and transport patients to appropriate
medical facilities.
ACTIVITY:
Respond to emergency scenes in a safe and expeditious
manner.
Provide advanced medical intervention in the
form of endotracheal intubation, EKG monitoring, intravenous
cannulation, administering medication and cardiac defibrillation.
Transport patients to appropriate medical facilities.
Document patient care and billing information.
PROGRAM NAME: COMMUNICATIONS
OBJECTIVE:
To effectively control and direct all emergency
telephone, radio and data communications.
ACTIVITY:
Evaluate calls for assistance through a call
prioritizing system to determine the call type, priority level
and subsequent type of response.
Provide emergency pre-arrival instructions
to callers until an emergency ambulance arrives or the situation
has stabilized.
Maintain appropriate legal logs and tapes of all communication
center activity.
Maintain appropriate legal logs and tapes of all communication
center activity.
Provide initial emergency medical dispatch
training.
Provide continuing education programs necessary
for Emergency Medical Dispatch re-certification.
Perform quality assurance activities to ensure
the continued quality of service to the public.
PROGRAM NAME: EMPLOYEE
DEVELOPMENT
OBJECTIVE:
To plan, direct, and coordinate the education
activities including state certification, re-certification,
initial orientation, and continuing education.
ACTIVITY:
Provide initial employee orientation training.
Conduct paramedic training programs for new and
current employees leading to state certification as EMT-Paramedics.
Conduct professional development activities for the supervisory
and administrative staff.
Provide continuing education programs necessary
for state EMT-Basic and EMT-Paramedic re-certification.
Provide recognized professional enhancement programs,
such as Basic and Advanced Cardiac Life Support, Pediatric Advanced
Life support, and Pre-Hospital Trauma Life Support.
Provide clinical experience monitored by Field Training Officers
for the Division of EMMS paramedic students as well as students
from other state of Ohio accredited paramedic training programs.
Perform paramedic functioning testing for the
department of Public Safety as required by the medical director
and state law.
PROGRAM NAME: PUBLIC
EDUCATION
OBJECTIVE:
To improve survival from cardiac arrest and other
severe medical problems.
ACTIVITY:
Provide CPR training to the public and new city
employees.
Coordinate and participate in mass CPR training
events with the CPR task force.
Educate the public in appropriate use of the
911 system.
Offer stroke awareness activities along with
blood pressure checks at senior centers and other locations.
In association with Safekids, conduct car seat
safety checkpoints on an ongoing basis, along with other pediatric
injury prevention activities.
Provide Automatic External Defibrillator (AED)
training at city facilities to city employees.
Provide Automatic External Defibrillator (AED)
equipment after properly training on the use of equipment.
